We take regulatory disclosure seriously, clients deserve to know who they're talking to, who pays us, and what to do if something goes wrong.
Last updated: 2026-05-13.
Crystallux Inc. is a Canadian corporation that holds the corporate insurance licence under which we operate. Crystallux Financial Services is the financial-services division of Crystallux Inc., it is the brand under which insurance products are sold to Canadian clients today, with mortgages, investments, retirement and estate planning launching over the next 12 months.
Crystallux Financial Services holds appointment agreements with multiple Canadian insurance carriers across life, accident & sickness, and property & casualty lines. The list of currently appointed carriers and the lines of business we are appointed to write for each carrier is available upon request.
We are independent, we are not owned by, employed by, or financially controlled by any insurance carrier. We have no exclusive distribution agreements with any carrier.
Current target appointments include: PolicyMe, Walnut, Manulife, Sun Life, Canada Life, iA Financial, Intact, Aviva, Wawanesa, Economical, CAA Insurance, Travelers Canada, Beazley, CFC Underwriting. Appointment status with each carrier varies; your advisor will confirm which carriers can quote your specific situation during the suitability review.
We earn commission from carriers when policies are placed. Commission structures vary by product, carrier, and policy size. Typical ranges in the Canadian market:
We disclose the specific commission for each product we recommend on the recommendation summary before you apply. If commission rates vary materially across products in your recommendation, we identify that variance explicitly so you can factor it into your decision.
No fees to clients. Our advice, comparison, application support, and ongoing service are provided at no charge to you. Our compensation is paid by the carrier.
Every product recommendation is preceded by a documented suitability assessment per FSRA / provincial regulator standards. The assessment considers your: income, dependants, existing coverage, financial obligations, time horizon, risk tolerance, and stated objectives. The assessment is retained as part of your file for 10 years.
Crystallux Financial Services maintains E&O insurance with a minimum coverage of CAD $2,000,000 per occurrence covering claims of professional negligence. Carrier and policy number available on request.
We comply with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA). For applications above prescribed thresholds we conduct identity verification, ownership identification, and ongoing monitoring as required. Where required we report suspicious or threshold transactions to FINTRAC.
We comply with PIPEDA, Quebec Law 25, Alberta PIPA, and BC PIPA. See our Privacy Policy for full detail on what we collect, why, who we share with, and your rights.
Mary Akintunde, the Founder & Principal of Crystallux Inc., also operates Victory Enrichment, a separately registered Canadian non-profit charity. Crystallux Inc. and Victory Enrichment are distinct legal entities with separate governance, financial accounts, and operations.
Any commercial relationship between the two entities (including charitable contributions, shared services, or cross-referrals) is governed by an arm's-length partnership framework reviewed by independent non-profit counsel and subject to Section 14 ethical-review procedures. Such arrangements are disclosed in writing to any client to whom they may be material.
The following are circumstances that could create or appear to create a conflict of interest in our recommendations. We disclose each at the point of recommendation:
We aim for zero complaints. When they happen, we resolve them quickly and transparently.
Crystallux is committed to providing accessible service per the Accessibility for Ontarians with Disabilities Act and equivalent provincial standards. Alternative formats (large print, plain language summary, screen-reader compatible) are available on request. Email clients@crystallux.org.
We comply with Canada's Anti-Spam Legislation. We send commercial electronic messages only with your express consent (or implied consent under CASL exceptions). Every email includes an unsubscribe link. We do not purchase email lists.
Material changes to this disclosure are notified to active clients by email and posted on this page with a new "Last updated" date.
For any question about this disclosure, our licensing, or our compensation, contact compliance@crystallux.org.